# General

- [Agreements](/general/agreements.md): Agreements are a key component of the Octoo application where a partner can describe the rates and terms for their customers and providers.
- [Broadcasts](/general/broadcasts.md): At the heart of Octoo is a unique broadcast system for contacting qualified providers for requests.
- [Opportunities](/general/opportunities.md): A customer's request is considered a new opportunity for a provider. The provider can express interest or decline the opportunity.
- [Invoicing](/general/invoicing.md): The Octoo invoicing system allows providers to earn and customers to pay their bills effortlessly.
- [Requests](/general/requests.md): A customer makes a request with a partner to secure qualified service providers.
- [Requested Timestamps](/general/requests/requested-timestamp.md): Understanding the "Requested At" timestamp and how it affects triggered policies and acknowledgement deadlines.
- [User Accounts](/general/user-accounts.md)