# General

- [Agreements](https://docs.octoo.com/general/agreements.md): Agreements are a key component of the Octoo application where a partner can describe the rates and terms for their customers and providers.
- [Triggered Policies](https://docs.octoo.com/general/agreements/triggered-policies.md): Octoo supports four different ways to count the time between a request and a cancellation or short notice event.
- [Broadcasts](https://docs.octoo.com/general/broadcasts.md): At the heart of Octoo is a unique broadcast system for contacting qualified providers for requests.
- [Opportunities](https://docs.octoo.com/general/opportunities.md): A customer's request is considered a new opportunity for a provider. The provider can express interest or decline the opportunity.
- [Invoicing](https://docs.octoo.com/general/invoicing.md): The Octoo invoicing system allows providers to earn and customers to pay their bills effortlessly.
- [Requests](https://docs.octoo.com/general/requests.md): A customer makes a request with a partner to secure qualified service providers.
- [Requested Timestamps](https://docs.octoo.com/general/requests/requested-timestamp.md): Understanding the "Requested At" timestamp and how it affects triggered policies and acknowledgement deadlines.
- [User Accounts](https://docs.octoo.com/general/user-accounts.md)


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