# Octoo

## Octoo

- [Overview](https://docs.octoo.com/readme.md): Octoo is a scheduling application for language service providers.
- [Terminology](https://docs.octoo.com/terminology.md)
- [Support](https://docs.octoo.com/support.md)
- [Reference Codes](https://docs.octoo.com/reference-codes.md): Octoo uses reference codes to uniquely identify records within the site.
- [Agreements](https://docs.octoo.com/general/agreements.md): Agreements are a key component of the Octoo application where a partner can describe the rates and terms for their customers and providers.
- [Triggered Policies](https://docs.octoo.com/general/agreements/triggered-policies.md): Octoo supports four different ways to count the time between a request and a cancellation or short notice event.
- [Broadcasts](https://docs.octoo.com/general/broadcasts.md): At the heart of Octoo is a unique broadcast system for contacting qualified providers for requests.
- [Opportunities](https://docs.octoo.com/general/opportunities.md): A customer's request is considered a new opportunity for a provider. The provider can express interest or decline the opportunity.
- [Invoicing](https://docs.octoo.com/general/invoicing.md): The Octoo invoicing system allows providers to earn and customers to pay their bills effortlessly.
- [Requests](https://docs.octoo.com/general/requests.md): A customer makes a request with a partner to secure qualified service providers.
- [Requested Timestamps](https://docs.octoo.com/general/requests/requested-timestamp.md): Understanding the "Requested At" timestamp and how it affects triggered policies and acknowledgement deadlines.
- [User Accounts](https://docs.octoo.com/general/user-accounts.md)
- [Settings](https://docs.octoo.com/providers/settings.md): Providers have their own settings to manage their account and relationships with partners.
- [Availability](https://docs.octoo.com/providers/availability.md): Providers can define their availability to partners.
- [Calendar](https://docs.octoo.com/providers/calendar.md): Use Octoo's calendar to view upcoming and past jobs or subscribe to the calendar feed on your mobile phone or computer.
- [Subscribe](https://docs.octoo.com/providers/calendar/subscribe.md): Providers can subscribe to an iCalendar feed of their active jobs to integrate their schedule on Octoo with their calendar application of choice (computers or mobile phones).
- [Availability](https://docs.octoo.com/providers/calendar/availability.md): Manage availability directly from the calendar to control when providers receive opportunity broadcasts.
- [Jobs](https://docs.octoo.com/providers/jobs.md): After a provider is assigned to an opportunity it becomes one of their jobs.
- [Opportunities](https://docs.octoo.com/providers/opportunities.md): A provider can decline or express interest in opportunities.
- [Payment](https://docs.octoo.com/providers/payment.md): Providers are paid after services are completed and confirmed.
- [Topic Preferences](https://docs.octoo.com/providers/topic-preferences.md): Providers can define their topic preferences to silence notificaitons for topics they are not interested in.
- [Overview](https://docs.octoo.com/customers/overview.md)
- [Billing](https://docs.octoo.com/customers/billing.md): Customers are billed by partners for services rendered.
- [Consumers](https://docs.octoo.com/customers/consumers.md): A consumer is the person (or people) who require services in a request.
- [Lists](https://docs.octoo.com/customers/lists.md): A list is a collection of providers that can be applied to new requests affecting how providers and broadcast and assigned.
- [Settings](https://docs.octoo.com/customers/settings.md): There are specific settings for customers and personnel.
- [Team Members](https://docs.octoo.com/customers/settings-1.md): A customer can have one or more team members.
- [Overview](https://docs.octoo.com/partners/overview.md): A partner subscribes to the Octoo scheduling platform to facilitate the scheduling, dispatch and billing of providers for their customers and providers.
- [Qualifications](https://docs.octoo.com/partners/qualifications.md): A qualification is a way for a partner to identify providers with specific skills or attributes needed for certain requests and customers.
- [Notes](https://docs.octoo.com/partners/notes.md): Notes are important tool partners can utilize to keep track of important information and share it with other members of their team.
- [Search](https://docs.octoo.com/partners/search.md): Partners have access to a global search for items related to their partner account.
- [Zones](https://docs.octoo.com/partners/zones.md): Partners can separate their service request and agreements into zones.  A zone is a collection of considered providers and requests that share similar terms.
- [Privacy Policy](https://docs.octoo.com/legal/privacy.md): Privacy Policy for the Octoo scheduling platform.
- [Terms & Conditions](https://docs.octoo.com/legal/terms.md): Terms and Conditions for the Octoo scheduling platform.
- [Accessibility](https://docs.octoo.com/legal/accessibility.md): Technology Accessibility Statement for the Octoo Scheduling Application