📖Topic Preferences
Providers can define their topic preferences to silence notificaitons for topics they are not interested in.
Last updated
Providers can define their topic preferences to silence notificaitons for topics they are not interested in.
Last updated
Every request in Octoo is assigned a Topic. Topics help providers not only understand the request context but allow them to filter out opportunities that are not of interest to them.
Providers can define their topic preferences to silence notifications for topics they would rather not be emailed about. Each provider can set different preferences for each partner they work with.
Preferences can be updated in a person's profile in the Topic Preferences section for your partner: https://app.octoo.com/profile
There are three settings a provider can choose from:
YES - The provider will receive opportunities by email for this topic.
NO - The provider will not receive opportunities by emails for this topic (but can still see the opportunity in the app).
PREFERRED - The provider will only receive opportunities by email for this topic if the customer has selected them specifically for the request.
These settings only affect whether or not emails will be sent for certain topics. A provider can view all opportunities (regardless of their topic preference) opportunities section: https://app.octoo.com/opportunities
