{"version":1,"pages":[{"id":"xBjmgrazy6nXl4kWkQxm","title":"Overview","pathname":"/","siteSpaceId":"sitesp_o3pR0","icon":"clipboard-question","description":"Octoo is a scheduling application for language service providers."},{"id":"NNeblUnfYhWUR0qzaSl6","title":"Terminology","pathname":"/terminology","siteSpaceId":"sitesp_o3pR0","icon":"book-open","description":""},{"id":"7HUnGk9XluK2CUYCzHK2","title":"Support","pathname":"/support","siteSpaceId":"sitesp_o3pR0","icon":"comment-dots","description":""},{"id":"J24HMBru2zGnkuUbxHVD","title":"Reference Codes","pathname":"/reference-codes","siteSpaceId":"sitesp_o3pR0","icon":"code","description":"Octoo uses reference codes to uniquely identify records within the site."},{"id":"GWq1zczwYbmgsJog7Y86","title":"Agreements","pathname":"/general/agreements","siteSpaceId":"sitesp_o3pR0","icon":"handshake-simple","description":"Agreements are a key component of the Octoo application where a partner can describe the rates and terms for their customers and providers.","breadcrumbs":[{"label":"General"}]},{"id":"cirDvAJucepJCtPcml5z","title":"Broadcasts","pathname":"/general/broadcasts","siteSpaceId":"sitesp_o3pR0","icon":"paper-plane-top","description":"At the heart of Octoo is a unique broadcast system for contacting qualified providers for requests.","breadcrumbs":[{"label":"General"}]},{"id":"fniYOYGqSNpdkytJbNai","title":"Opportunities","pathname":"/general/opportunities","siteSpaceId":"sitesp_o3pR0","icon":"hand-wave","description":"A customer's request is considered a new opportunity for a provider. The provider can express interest or decline the opportunity.","breadcrumbs":[{"label":"General"}]},{"id":"D2ISgMLFelDHJt1cAQEo","title":"Invoicing","pathname":"/general/invoicing","siteSpaceId":"sitesp_o3pR0","icon":"file-invoice-dollar","description":"The Octoo invoicing system allows providers to earn and customers to pay their bills effortlessly.","breadcrumbs":[{"label":"General"}]},{"id":"PmHpZvvRkjDKmPcNwwfP","title":"Requests","pathname":"/general/requests","siteSpaceId":"sitesp_o3pR0","icon":"calendar","description":"A customer makes a request with a partner to secure qualified service providers.","breadcrumbs":[{"label":"General"}]},{"id":"bTkRiv0O8eymcUlfmW7I","title":"Requested Timestamps","pathname":"/general/requests/requested-timestamp","siteSpaceId":"sitesp_o3pR0","icon":"stopwatch-20","description":"Understanding the \"Requested At\" timestamp and how it affects triggered policies and acknowledgement deadlines.","breadcrumbs":[{"label":"General"},{"label":"Requests","icon":"calendar"}]},{"id":"gdMvQlsR3Dv5VflvT1y3","title":"User Accounts","pathname":"/general/user-accounts","siteSpaceId":"sitesp_o3pR0","icon":"user","description":"","breadcrumbs":[{"label":"General"}]},{"id":"lzfd0jFpuD0SPCvQP4xq","title":"Settings","pathname":"/providers/settings","siteSpaceId":"sitesp_o3pR0","icon":"gear","description":"Providers have their own settings to manage their account and relationships with partners.","breadcrumbs":[{"label":"Providers"}]},{"id":"oBySHKL8nI9Ffd897TiZ","title":"Availability","pathname":"/providers/availability","siteSpaceId":"sitesp_o3pR0","icon":"calendar-circle-exclamation","description":"Providers can define their availability to partners.","breadcrumbs":[{"label":"Providers"}]},{"id":"wpkbhutYFEWLE5hfLUp8","title":"Calendar","pathname":"/providers/calendar","siteSpaceId":"sitesp_o3pR0","icon":"calendar","description":"Use Octoo's calendar to view upcoming and past jobs or subscribe to the calendar feed on your mobile phone or computer.","breadcrumbs":[{"label":"Providers"}]},{"id":"NWf4eCeweDTFKobnAGyU","title":"Subscribe","pathname":"/providers/calendar/subscribe","siteSpaceId":"sitesp_o3pR0","icon":"calendar-range","description":"Providers can subscribe to an iCalendar feed of their active jobs to integrate their schedule on Octoo with their calendar application of choice (computers or mobile phones).","breadcrumbs":[{"label":"Providers"},{"label":"Calendar","icon":"calendar"}]},{"id":"u6fD1MAU8KVueay2kDAJ","title":"Availability","pathname":"/providers/calendar/availability","siteSpaceId":"sitesp_o3pR0","icon":"calendar-check","description":"Manage availability directly from the calendar to control when providers receive opportunity broadcasts.","breadcrumbs":[{"label":"Providers"},{"label":"Calendar","icon":"calendar"}]},{"id":"hfdDv6dt9pWyHUmrJuY6","title":"Jobs","pathname":"/providers/jobs","siteSpaceId":"sitesp_o3pR0","icon":"car-building","description":"After a provider is assigned to an opportunity it becomes one of their jobs.","breadcrumbs":[{"label":"Providers"}]},{"id":"0jsLMH7t41MUio0Z0ucJ","title":"Opportunities","pathname":"/providers/opportunities","siteSpaceId":"sitesp_o3pR0","icon":"hand-wave","description":"A provider can decline or express interest in opportunities.","breadcrumbs":[{"label":"Providers"}]},{"id":"EVWfGh87eeOWqsKvXWTY","title":"Payment","pathname":"/providers/payment","siteSpaceId":"sitesp_o3pR0","icon":"envelope-open-dollar","description":"Providers are paid after services are completed and confirmed.","breadcrumbs":[{"label":"Providers"}]},{"id":"NBcQMDHU8XFOuBRo4HL1","title":"Topic Preferences","pathname":"/providers/topic-preferences","siteSpaceId":"sitesp_o3pR0","icon":"list-radio","description":"Providers can define their topic preferences to silence notificaitons for topics they are not interested in.","breadcrumbs":[{"label":"Providers"}]},{"id":"03Hq0YFuChRxd3Ofe4m6","title":"Overview","pathname":"/customers/overview","siteSpaceId":"sitesp_o3pR0","icon":"clipboard-question","description":"","breadcrumbs":[{"label":"Customers"}]},{"id":"6WKT9n6qvMK1EDRpx1RE","title":"Billing","pathname":"/customers/billing","siteSpaceId":"sitesp_o3pR0","icon":"envelope-open-dollar","description":"Customers are billed by partners for services rendered.","breadcrumbs":[{"label":"Customers"}]},{"id":"HaPTF2MegYTOatT9NmOB","title":"Consumers","pathname":"/customers/consumers","siteSpaceId":"sitesp_o3pR0","icon":"users","description":"A consumer is the person (or people) who require services in a request.","breadcrumbs":[{"label":"Customers"}]},{"id":"spX6invd92OXnxG7qAED","title":"Lists","pathname":"/customers/lists","siteSpaceId":"sitesp_o3pR0","icon":"list-radio","description":"A list is a collection of providers that can be applied to new requests affecting how providers and broadcast and assigned.","breadcrumbs":[{"label":"Customers"}]},{"id":"MyLMwJzGZ5hkKKVqVTs9","title":"Settings","pathname":"/customers/settings","siteSpaceId":"sitesp_o3pR0","icon":"gear","description":"There are specific settings for customers and personnel.","breadcrumbs":[{"label":"Customers"}]},{"id":"yLO69Foor3tiXkCc8mOQ","title":"Team Members","pathname":"/customers/settings-1","siteSpaceId":"sitesp_o3pR0","icon":"people-group","description":"A customer can have one or more team members.","breadcrumbs":[{"label":"Customers"}]},{"id":"oFG3XAxReiCr0BrKOiCD","title":"Overview","pathname":"/partners/overview","siteSpaceId":"sitesp_o3pR0","icon":"clipboard-question","description":"A partner subscribes to the Octoo scheduling platform to facilitate the scheduling, dispatch and billing of providers for their customers and providers.","breadcrumbs":[{"label":"Partners"}]},{"id":"YXNqhCRsLoZ2cgcd6nml","title":"Qualifications","pathname":"/partners/qualifications","siteSpaceId":"sitesp_o3pR0","icon":"star","description":"A qualification is a way for a partner to identify providers with specific skills or attributes needed for certain requests and customers.","breadcrumbs":[{"label":"Partners"}]},{"id":"ytO9QRdupuVeFxzcOd19","title":"Notes","pathname":"/partners/notes","siteSpaceId":"sitesp_o3pR0","icon":"memo","description":"Notes are important tool partners can utilize to keep track of important information and share it with other members of their team.","breadcrumbs":[{"label":"Partners"}]},{"id":"nq1ZBtKJNaRVI2sw4SBx","title":"Search","pathname":"/partners/search","siteSpaceId":"sitesp_o3pR0","icon":"magnifying-glass","description":"Partners have access to a global search for items related to their partner account.","breadcrumbs":[{"label":"Partners"}]},{"id":"q4LuEWPGLgNQTwhbHAKh","title":"Zones","pathname":"/partners/zones","siteSpaceId":"sitesp_o3pR0","icon":"crosshairs-simple","description":"Partners can separate their service request and agreements into zones.  A zone is a collection of considered providers and requests that share similar terms.","breadcrumbs":[{"label":"Partners"}]},{"id":"ZtWEs7SYH6CRNAYusRf4","title":"Privacy Policy","pathname":"/legal/privacy","siteSpaceId":"sitesp_o3pR0","description":"Privacy Policy for the Octoo scheduling platform.","breadcrumbs":[{"label":"Legal"}]},{"id":"tt2LKHbZFOl8sapGlQBm","title":"Terms & Conditions","pathname":"/legal/terms","siteSpaceId":"sitesp_o3pR0","description":"Terms and Conditions for the Octoo scheduling platform.","breadcrumbs":[{"label":"Legal"}]},{"id":"vIFgRnYmcVxPp4oVivWr","title":"Accessibility","pathname":"/legal/accessibility","siteSpaceId":"sitesp_o3pR0","description":"Technology Accessibility Statement for the Octoo Scheduling Application","breadcrumbs":[{"label":"Legal"}]}]}