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Changelog

A list of the ways Octoo is getting even better!

March 2023

New features

  • [Provider] View job terms before expressing an interest — more information​
  • [Admin] Silence notifications when cancelling or reschedules bids or services
  • [Customer] Ability to require a consumer have a medical record or other code before request submission
  • [Customer] Ability to require an alternate display name for requesters

Improvements

  • [Admin] Expand "broadcasts that need attention" filter to include un-filled requests completed with completed broadcasts
  • ​

February 2023

New features

  • [Admin] Filter requests and jobs by state
  • [Customer] View reason request was not approved
  • [Admin] Manually bind agreement when assigning provider to job
  • [Partners] Waive cancellation policies when cancelling jobs
  • [All] Receive email notification when your enqueued action fails
  • [Partners] Ability to see who approved and verified requests

Improvements

  • [All] Invoice due at date-based ambiguity as to exactly when the invoice is past due
  • [Customer] Improved topic selection for new requests

Fixes

  • [Provider] Inconsistent timezone when splitting jobs
  • [Partner] Fixed date-based bug assigned cancellation policies incorrectly over weekends
  • [Provider] Fixed issue with mileage rate displaying incorrectly at times
  • [Partner] Fixed one-way cancellation proforma issues with certain slip policies
  • [Provider] Fixed issue with location changed email including all request dates (instead of just the ones the provider is working)
  • [Provider] Fixed missing proformas for older AP invoices
  • [Provider] Fixed issue with mixed modality bidding raising errors
  • [Provider] Fixed purple chat icon blocking provider actions
  • [Partner] Fixed date-based bug assigned cancellation policies incorrectly over weekends

January 2023

New features

  • [Partner] Added "unknown" outcome for cancellation workflow as well as filtering by team member assigned
  • [Partner] Request metrics tab showing summary of bids and schedules
  • [Customer] Choose onsite/remote at beginning of request process requiring only city/state for location
  • [Partner] Auto-closing services when bid threshold met as defined by partner
  • [Partner] Ability to force cancel outside the cancellation workflow
  • [Customer] Add download invoice link to invoice related emails as backup to attachment
  • [Customer] New request checklist showing remaining steps needed to complete request submission

Improvements

  • [All] General performance tune-ups of browser memory usage and internal store
  • [Provider] Performance improvements to /opportunities page
  • [Provider] Daily itinerary email to include job reference number and link to job details page
  • [Provider] Ignore redundant pending bids when expressing interest
  • [Partner] Wording changes on broadcast page to clarify intent of service filters
  • [Customer] Streamlined assigning/declining interested providers (less steps)

Fixes

  • [Provider] Fixed issue where cohort member detail was not updating after provider submitted changes to availability
  • [Provider] Job confirmation emails showing the request timezone rather than the provider's
  • [Provider] Do not broadcast if they are not targeted at time of delivery
  • [Provider] Fix issue with new schedules/services not being visible as opportunities
  • [Provider] Fix issue with broadcast emails implying all services have conflicts when they did not
  • [Customer] Fix issue where certain customers could not award providers
  • [Partner] Fix issues with coverage count and unlikely designation

December 2022

We released version 2.0 of our API and Web applications on Saturday, December 11th. Below are a list of the new features, improvements, and fixes for the month after the release.

New features

  • [Partner] See provider metrics on reservation page before assigning
  • [All] Top level requests index added for summary view

Improvements

  • [Partner] Filter our recently broadcasted providers (24-hours) automatically
  • [All] Reply to failed direct messages in thread
  • [Provider] Exposing different states of proforma (unconfirmed, unbilled, billed)
  • [Provider] Request filled or unavailable error messaging
  • [Partner] Manage multiple pending interests simultaneously
  • [All] Reset password link to login page
  • [Partner] Allow one-way billing for non-fixed unit slip policies
  • [Partner] Silence dispatches when adding new services

Fixes

  • [Partner] Submitting request on behalf of someone will no longer auto-approve
  • [All] Fix broken url for notification delivery preferences on emails
  • [Partner] Fixed missing applied time-based policies on auto-approval of requests
  • [Partner] Fixed invoice balance metric view in legacy hive
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Last modified 8mo ago