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There are specific settings for customers and personnel.
A customer (or requestor) there are some settings you can adjust to your liking.

Individual Notifications

To modify your notification preferences for certain types of email contact visit: If you uncheck those notifications you will no longer receive them by email.
This is particularly useful if you no longer want to be notified when other team members make requests.
Example delivery notification settings page for a customer personnel

Request Presets

As a customer/requestor you can utilize the applied list feature to ensure the providers you are looking for are considered first (or only considered) for your requests. To modify your own personal lists as a requester, visit:
Note that there are also applied lists at the customer-level (i.e., for all requests made under that customer). You can manage those settings at: